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Frequently Asked Questions

Due to a high call volume we request that everyone read the below FAQ's  before booking or calling the golf shop. Please note that all our actions during this time are entirely based on safety. We appreciate your patience, cooperation and respect as this allows us to remain open and offer a safe experience for both our guests and staff. 

All rounds must be prepaid and booked online before your round. Only annual members can call to book a tee time. No walk ups of any kind will be accepted. 

1. Do you have tee times available?
    Yes, please click here to view available tee times and to book. Note that ALL rounds are prepaid right now and must be booked online. No call ins or walk ins will be accepted. Only annual members may call to book.

2. Can I walk up and play?
     No, you are required to book in advance online.

3. How early should I arrive before my tee time?
      You should arrive for your tee time no sooner than 15 minutes before your tee time. If you arrive earlier, you will be asked to wait in your car. Congregating around the clubhouse in anyway is not allowed.  

4. Are you allowing carts?
     Yes, cart use is limited to single rider use only.

5.Are any practice facilities open?
     Yes, but are only available at a limited capacity and at the discretion of the course.

6.Are you serving food?
     We are serving a very limited food selection. Think basic, packaged snacks.

7. Can we bring our own beer or food?
     Absolutely no outside food or alcohol is allowed on property. You will be asked to leave if you bring any.  

8. Can I get food at the turn?
     We are not offering food at the turn.

9. What merchandise is available for purchase?
     We are only selling a limited variety of essential items.

10. What are our safety procedures and what can you expect when you are on site?
     Please click here.

11. Can I use a Groupon?
     
No, we are temporarily not allowing Groupons to be redeemed at this time.  

12. Are Youth on Course or Kids Play Free rounds accepted right now?
     No, we are temporarily not allowing youth on course or kids play free rounds. 

13. Are PPP or PDP rounds allowed at this time?
     
No, we are not accepting PPP or PDP rounds at this time. We are holding billing until we can operate under more business-as-usual circumstances.  

14. Can I use a gift card, gift of golf voucher, rain check or other discount to pay for my round?
     
No, we are temporarily not accepting any of these forms of payment. We will extend gift of golfer vouchers to June 20th, 2020.

15. How do I cancel my tee time and get a refund?

     If you booked it through our website please log in to your account and cancel. If you booked directly through GolfNow please go to their website and cancel. If those options are not possible, or you run into an issue please email us at info@universityparkgolfclub.com with the name, date and time of reservation. Refunds are not instantaneous and will take at least 5 business days to occur.

15. Do I have to follow all rules regarding distancing, closures and occupancy?
     
Yes, all rules, including but not limited to social distancing, are non-negotiable. If you do not follow the rules you will be asked to leave the property. Compliance is mandatory. We are very serious about safety and no exceptions will be made.

Click Here to Book a Tee Time